• Free 1-2 day delivery on all mainland U.K orders over £40.
  • £6.00 for orders under £40.
  • Additional charges may apply for all non-UK mainland addresses, this will be calculated at checkout after you enter your address.
  • Orders placed over the weekend or on a Bank Holiday will be delivered on the next, following working day i.e. second working day from order.
  • We will notify you via email that your parcel has been dispatched the day that it leaves.
  • Tracking information is provided with all orders.

Missing Parcels Delivery

• “Please be aware that if you request that your item(s) is left in a safe place via the courier notes, MobilityAhead cannot claim for missing items or damage to your parcel. As a result, in the event of an absence, we strongly recommend that you collect your parcel from your local delivery depot or instruct the courier to leave your parcel with a trusted neighbour.” 

Delivery Address

“Once your order has been processed the delivery address for that order cannot be changed. We are also unable to redirect your order once it has been processed. For these reasons, please supply us with a delivery address where you know somebody can sign for your parcel.”

“If you notice that your delivery address is wrong, please contact us immediately and we may be able to cancel your order before it is despatched and then we can assist you in replacing the order to the right address.”